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Existing Customer Technical
Q: I want to upgrade my service, what are my options?
A: Please call our office at 828-322-1505 and someone will be glad to assist you in making a speed choice to meet your requirements and demand.
Q: How do I create email addresses for my LightLeap account?
A: Each customer has access to complimentary @lightleap.net email addresses. Please call our office at 828-322-1505 to have yours set up.
Q: My service seems slow or abnormally unresponsive, what can I do?
A: If you are experiencing technical problems please call our office at 828-322-1505 or start a trouble ticket online and someone will investigate your problem and contact you as soon as possible.
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Testimonials
"I would like to say thank you for you super service. I have tried several different items attempting to get high speed internet for years now.
If I had only known about your company years ago. Your service has been great thus far. Again, Thank You."
- Clayton Bryant
"NC Wireless is the fastest & most trouble free Internet provider we have ever worked with. Since we went with NC Wireless over 2 years ago we have had no problems whatsoever. Their quality of service and support is second to none."
- Rick Bowman - Dale Jarrett, Inc.
"NC Wireless has provided us with consistent Internet access and email service for more than a year. We have had fewer connectivity problems and better customer service than our previous ISP."
- Robert Kukla - Carolina Foot & Ankle
"As a NC Wireless Customer, I compliment your focus on important success factors:
- fast, polite response
- appropriate solutions
- excellent customer forum
You have exceeded our expectation as an internet solutions provider."
- Cathie Pettit - DirectNet
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